Frequently Asked Questions
Everything you need to know about our solid wood furniture and services.
What type of wood is used in your furniture?
We specialize in sustainably sourced solid wood, primarily utilizing kiln-dried pine and hardwoods to ensure durability and prevent warping over time.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. Once your order ships, you will receive a tracking number via email to monitor its progress.
Is assembly required for the furniture?
Most of our items are shipped flat-packed to protect the wood during transit. We provide detailed instructions and all necessary hardware for straightforward home assembly.
What is your return policy?
We offer a 30-day return policy on all items in their original packaging. Please note that return shipping costs may apply unless the item arrived damaged.
How do I care for my solid wood furniture?
To maintain the natural finish, we recommend dusting regularly with a soft cloth and avoiding harsh chemicals. Keep furniture away from direct heat sources and sunlight to prevent fading.
Do you offer a warranty on your products?
Yes, all Grain Wood Furniture products come with a one-year limited warranty against manufacturing defects in materials and workmanship.